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Job ID Location Work Location
2102Q4 Glasgow Dual Location - Home & Glasgow Office
Job Type Contract Type Hours Per Week
Professional Full-time 37.5
Shift Pattern Closing Date
Standard working week N/A

Where possible we’re committed to flexible working and supporting our employees to have the right work life balance. Do however note, if you choose to apply for a different work location you will not have any eligibility for relocation support or travel allowances.

Our Collections Operations team are on the look-out for a hardworking and savvy Operations Coordinator. We need an efficient individual, who will enjoy working as part of small busy team, becoming part of a continuously evolving team that focuses on efficiency and enhancing System management. The ability to multi-task and effectively manage daily workload, while maintaining strong performance against objectives is key.

Are you resourceful, a good problem solver, well-organised with high attention to detail?

Then this one’s for you!

  • Managing daily operation that brings in £2m in revenue p.a. Tracking overall performance and providing improvements to maximise revenue.
  • Responsible for management of daily / weekly / monthly automated processes.
  • Supporting administration requirements:
    • Investigating any discrepancies in status and/or balance between in house database and vendors.
    • Managing and updating our customer database whilst liaising with the vendors and performance managers.
    • Query management from internal and external stakeholders.


  • Good working knowledge of the Microsoft office suite.
  • Strong MS Excel & MS Access skills and good attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to plan, organize, prioritize and oversee activities to efficiently meet business objectives.
  • Ability to work to tight deadlines as part of a team to achieve a shared objective.
  • Work cooperatively as part of a team and collaboratively with peers, internally and externally.
  • Ability to quickly pick up and operate difference systems and tools
  • Ability to work in a fast-paced changing environment
  • Experience of SAS and/or SQL programming language

Desirable Criteria

  • Experience and understanding of Collections procedures or systems.
  • Database management

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Three are a proud signatory of the Tech Talent Charter (TTC), working across industries to drive greater inclusion and diversity in technology roles.

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