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Job ID Location Work Location
1903HZ Maidenhead Maidenhead Office (Star House)
Job Type Contract Type Hours Per Week
37.5 37.5 Professional Full-time
Shift Pattern Closing Date
Standard working week. 24/02/2020

We support flexible working and this vacancy can be based at any of our office locations and with an option for flexible hour schedule

As our Digital Insight Consultant you will work with a cross functional team looking to optimise our digital journeys. You will prepare, analyse and summarise data from multiple sources to create a view of how our users are interacting with us to identify issues and opportunities. As part of the team you will prepare and present back on suggestions for changes and improvements, set up of reports to track success of changes and represent the Digital team as owner digital performance metrics.

  • Producing and developing insights to support In Life Support KPI’s
  • Creating and maintaining reports / dashboards to help both understand and identify improvement opportunities for In Life Support KPI’s
  • To facilitate performance reviews with key stakeholders across the business
  • To carry out impact assessments on changes made across digital platforms, working closely with In Life Support Microteams, Online Ops, Contact centres, & Trading teams
  • Ability to work under pressure, remaining in control with a high level of authority, authenticity, and energy
  • Highly effective planning, coordination, and time management
  • Financially aware and numerate
  • Strong analytical skills to inform plans and solutions for customers
  • Strong organisational and numeracy skills.

  • SQL Server Management Studio
  • Google Analytics
  • Adobe Analytics
  • Visualisation Tools
  • Advanced Excel

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Three are a proud signatory of the Tech Talent Charter (TTC), working across industries to drive greater inclusion and diversity in technology roles.

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