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Job ID Location Work Location
210017 Maidenhead Maidenhead Office (Star House)
Job Type Contract Type Hours Per Week
Professional Full-time 37.5
Shift Pattern Closing Date
Standard working week 12/02/2021

The Insight Specialist will be focused on improving Three`s consumer and customer insight, working with stakeholders to identify where primary research can add value. Working with the Insight Manager, they will scope and commission adhoc research projects to deliver relevant, clear and actionable insights, building our understanding of changing consumer and customer needs and behaviour to support our commercial strategy.

 

The Insight Specialist will be focused on improving Three`s consumer and customer insight, working with stakeholders to identify where primary research can add value. Working with the Insight Manager, they will scope and commission adhoc research projects to deliver relevant, clear and actionable insights, building our understanding of changing consumer and customer needs and behaviour to support our commercial strategy.

    Applying a broad range of research techniques across the Three and SMARTY brands, including:

    • Products and proposition concept testing and optimisation
    • Analysing consumer trends and their implications for our brands over the medium and longer term
    • Pricing & Tariff research
    • Day-to-day running of these projects (data analysis, reporting etc.)
    • Synthesis of multiple research studies, pulling differing insights together into bigger strategic analysis
    • Communicating and embedding this insight across the commercial teams
    • Ensuring consumers are at the forefront at Three’s decision making
    • Close collaboration on projects across members in our team

    • A good understanding of both qualitative and quantitative research
    • Strong communication skills and stakeholder management
    • Strong presentation skills – ability to articulate the story
    • Strong Excel and PowerPoint skills
    • Strong analytical capabilities – working with data sets to uncover a story
    • Able to prioritise and deliver high quality, accurate, relevant & timely reporting & analysis
    • Enjoy operating in a fast pace environment
    • Enjoy working collaboratively
    • Bold and challenging

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    Three are a proud signatory of the Tech Talent Charter (TTC), working across industries to drive greater inclusion and diversity in technology roles.

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