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Job ID Location Work Location
2201BK Reading Dual Location - Home & Reading Office
Job Type Contract Type Hours Per Week
Professional Full-time
Shift Pattern Closing Date
Standard N/A

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

Where possible we’re committed to flexible working and supporting our employees to have the right work life balance. Do however note, if you choose to apply for a different work location you will not have any eligibility for relocation support or travel allowances.

This Project Manager role sits within the Business Delivery Team in the central Project Management Office (PMO) directorate. The team work closely with Technology delivery to deliver the top priority projects and strategic programmes for Three.

This role will largely be aligned to delivery within the Commercial & Customer Experience portfolio and focus on bringing exciting new products and services to market and executing internal transformation within that area, but may get involved in other deliveries for other line of business portfolios as required.

  • Responsible for definition, initiation, delivery and leadership of complex projects so that they are correctly structured with an underpinned plan aligned where required with partners or internal teams that is coordinated, risk-managed and communicated. Ensuring the successful delivery of these projects is driving the right business outcomes
  • Leadership of discrete groups of people, both internally and externally, to work together to realise the projects business benefits of one or more projects at a time
  • Responsible for continuously optimising value of the projects (process, tools & people), ensuring learnings are tracked, shared and implemented to drive a culture of continual improvement across all portfolios, technical and business
  • Responsible for ensuring that budget investments allocated to the project are effectively used to deliver business outcomes. Governs and assures that the project is being delivered effectively with aligned plans structured to reduce risk
  • Responsible for understanding and embracing complexities and developing strong business wide stakeholder relationships with your customers and partners
  • Work collaboratively with all delivery partners (internal/external) to understand the project demand and secure resources
  • Provide the capability to manage change against project budget and provide clear, simple and transparent reporting

  • Requiring experience in project management delivery frameworks with proven experience of project governance, planning and risk, issue & dependency management
  • Previous experience in large complex project delivery where a complex technical or business outcome was met
  • Demonstration of strong strategic thinking skills and ability to analyse complex issues, be bold in decision making and to design and implement practical solutions to address them
  • Proven ability to develop, coach and motivate people across internal and external virtual teams,
    recognise gaps and build plans to develop capability. Experience in building empowered and cross functional trusted teams
  • Evidence of strong leadership and people skills with experience of managing diverse teams and an ability to motivate, inspire and guide others to deliver in an uncertain and fast-paced environment
  • Evidence of strong stakeholder management skills, up to leadership team level, with the ability to influence at all levels and articulate business/technical outcomes using simple clear language
  • Inspire a culture to drive others to continuously evaluate and embed change across the our own and partner organisation by using new thinking and industry insights


  • Project management and delivery experience within a Commercial / Customer Experience environment
  • Leadership skills
  • Communication skills
  • Stakeholder management skills
  • Budget Management experience
  • Resource planning experience
  • Ability to operate autonomously


  • Project Management Qualifications

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Three are a proud signatory of the Tech Talent Charter (TTC), working across industries to drive greater inclusion and diversity in technology roles.

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