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Job ID Location Work Location
2100CW Reading Reading Office (GBM)
Job Type Contract Type Hours Per Week
Professional Full-time
Shift Pattern Closing Date
Standard working week N/A

Where possible we’re committed to flexible working and supporting our employees to have the right work life balance. Do however note, if you choose to apply for a different work location you will not have any eligibility for relocation support or travel allowances.

  • Create and maintain a governance plan to best support Partners (schedule regular meetings, etc.)
  • Create a support framework to best support Partners and to reflect recent changes introduced by the Transformation Programme
  • Liaise with Fraud Team and Service Desk to manage incidents
  • Manage the use case approval process for Verification Partners
  • Liaise with Compliance Auditor to support the launch of new Premium SMS services
  • Liaise with Finance Team to ensure accurate Partner reporting and billing
  • Liaise with Account Receivable Team to collect Partner monies and reduce bad debt
  • Support Head of Wholesale Messaging and Verification with occasional commercial refreshes and rate changes
  • Maintain accurate records and documentation pertaining to shortcodes, processes, financial statements and contracts
  • Prepare presentation material, reports and occasional responses to requests for information issued by regulatory bodies

  • Partner Management experience
  • Previous experience in Wholesale or Premium Messaging
  • Previous experience in managing internal and external stakeholders
  • Excellent interpersonal and communications skills
  • Strong problem-solving skills
  • Very strong attention to detail
  • Ability to work under pressure
  • Ability to operate independently

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Three are a proud signatory of the Tech Talent Charter (TTC), working across industries to drive greater inclusion and diversity in technology roles.

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