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Job ID Location Work Location
21038D Reading Dual Location - Home & Reading Office
Job Type Contract Type Hours Per Week
Professional Full-time 37.5
Shift Pattern Closing Date
Standard working week N/A

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

We’re looking for a highly motivated and dedicated individual with a background in data management. The ideal candidate will be technically minded with a proven track record of delivering high performing campaign enablement solutions.

Reporting into the Senior Campaign Manager, you will play a vital enablement role for the campaign build team, supplying the data for customer journeys. The successful candidate will be responsible for sourcing data, modelling this into a user-friendly format and ingesting the audience into Adobe Campaign (using SAS/SQL skillset).

This is a high impact role playing a pivotal role when it comes to delivering best-in-class, multichannel engagement programmes. The role requires close collaboration with CVM Campaigns, Product, Data and Marketing Technology teams.

  • Subject matter experts of customer data used within campaign management platforms and personalisation tools.
  • Subject matter experts of Data Warehouse (worked closely with the team that loaded data into the Data Warehouse from source systems).
  • Good understanding of how data is used for targeting/suppressions/reporting.
  • Responsible for sourcing new additional data and build the processes to load it into Unica, Adobe Campaign and the personalisation/decisioning tool.
  • Responsible for documenting all data feeds / processes (ensuring all processing and movement of customer data is recorded/audited for GDPR compliance).
  • Responsible for managing data dictionaries.
  • Used SAS to query data in Data Warehouse, extract data, process/transform it, perform DQ checks, produce reports, and load it into Unica, Adobe Campaign and personalisation / decisioning tool.
  • Responsible for data quality monitoring in Unica, Adobe Campaign and personalisation / decisioning tool (both data coming from Data Warehouse (Insights) + additional data attributes sourced via their team), and also to some degree data governance.
  • Responsible for managing processes with 3rd parties (e.g. DMA (TPS); Deceased files; Data Matching processes and purchased of 3rd party data from data bureaux).
  • Worked closely with project teams delivering new propositions/products, to ensure the correct data is being captured for marketing.
  • This role works closely with Data & Analytics and the CVM Campaign Build team for BAU as well as playing a key role in the Transformation squad ensuring that all CVM data requirements are met within Adobe Campaign and future personalisation / decisioning tools.

  • Solid SQL – to query source data (Telco data commonly complex and large volumes of data).
  • Strong experience of tools used to extract/load/automate processes – e.g. SAS / Database Scripting / ETL tools / MicroStrategy.
  • Excellent analytical skills to review large amounts of data, perform data quality checks, produce user friendly reports.
  • Ability to become Subject Matter Expert, think outside of the box, add value.
  • Deep understanding and experience of campaign management tools (Adobe Campaign, Unica).

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Three are a proud signatory of the Tech Talent Charter (TTC), working across industries to drive greater inclusion and diversity in technology roles.

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