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Job ID Location Work Location
2101A9 Reading Dual Location - Home & Reading Office
Job Type Contract Type Hours Per Week
Professional Full-time 22.5
Shift Pattern Closing Date
Standard N/A

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

Where possible we’re committed to flexible working and supporting our employees to have the right work life balance. Do however note, if you choose to apply for a different work location you will not have any eligibility for relocation support or travel allowances.

Employee Relations sits within our People Services and Delivery team, supporting all our employees throughout their end to end lifecycle, as well as the delivery of all people initiatives across our business.

We are seeking an Employee Relations Specialist to partner with our business and provide specialist advice and guidance on any people and ER issues.

You’ll manage a number of complex ER cases, providing coaching and guidance to managers, whilst also providing insight on any case trends back into the wider People team

You’ll have strong stakeholder management skills, with the ability to advise, guide and influence at varying levels within the organisation, whilst assessing and advising on any commercial risks.

You will also have experience in organisational change processes, for example redundancy and TUPE consultation.

ER & Case Management

  • Provide timely advice and support to line managers on medium-high risk/complexity people ER issues such as: disciplinaries, grievances, appeals, medium to long term absence (up to and including capability dismissals), performance management, whistle-blowing claims, Employment Tribunals and small claims.
  • Support the business in organisational changes that involve individual or collective consultation and may result in redundancy or TUPE.
  • Maintain accurate and up to date records of all actions and documentation relating to cases being managed through to conclusion.
  • Establish strong working relationships with other teams in the People Team, in particular People Business Partners, HR Shared Services as well as business managers to develop an understanding of the business priorities.
  • Identify trends in cases for the Head of/ER Lead so that insight is provided to managers, relevant training for line managers is provided and policy recommendations are made.
  • Coach line managers, facilitate ER workshops and design/deliver ER training in order to develop ER capability within the organisation.
  • Work in partnership with the Policy Manager, providing insight on our People Policies and Guidelines
  • Support the ER Advisors

Process Improvement

Work proactively with People Services, BPs, and other teams in the People Department to agree consistent processes and hand offs that provide the business with seamless HR support and advice from initial query through to conclusion.

Skills and Experience

• Proven experience within an Employee Relations role in a fast paced environment

• Experience in organisational change processes, for example redundancy and TUPE consultation
• Experience of managing medium-high risk ER cases to conclusion
• Good understanding and application of employment legislation
• Strong communication and listening skills, being comfortable in coaching, advising and influencing managers dealing with ER issues
• Ability to assess risks and make fair decisions that meet the needs of the business
• Strong team player who is confident and self-motivated
• Excellent communication and interpersonal skills with an ability to quickly develop a rapport and strong working relationships remotely, across all levels, within the wider People team and business teams.
• Strong organisational skills able to plan, prioritise and work under pressure with good attention to detail

Nice to Have:

• Graduate calibre
• CIPD qualified

Apply
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Three are a proud signatory of the Tech Talent Charter (TTC), working across industries to drive greater inclusion and diversity in technology roles.

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