Skip to main content
Job ID Location Work Location
21005Q Reading Reading Office (GBM)
Job Type Contract Type Hours Per Week
Professional Full-time 37.5
Shift Pattern Closing Date
Standard working week 14/03/2021

The Head of Business Sales Academy will establish Three’s B2B Sales Academy, ensuring that sales teams in every segment and each channel have the core, standardised sales skills needed to effectively and consultatively sell in their respective market

You will partner with L&D colleagues and external best of breed suppliers to establish an ongoing development programme for sales professionals and create a clear progression pathway for early-stage sales careers which will attract, develop and retain the best sales talent

You will also ensure sales excellence by proactively analysing lead indicators such as sales funnels, proactivity, conversion, competency and behaviours, looking for opportunities to embed, coach and improve capability in all channels on a recurring basis.

The Head of Business Sales Academy will establish Three’s B2B Sales Academy, ensuring that sales teams in every segment and each channel have the core, standardised sales skills needed to effectively and consultatively sell in their respective market

You will partner with L&D colleagues and external best of breed suppliers to establish an ongoing development programme for sales professionals and create a clear progression pathway for early-stage sales careers which will attract, develop and retain the best sales talent

You will also ensure sales excellence by proactively analysing lead indicators such as sales funnels, proactivity, conversion, competency and behaviours, looking for opportunities to embed, coach and improve capability in all channels on a recurring basis.

  • Define the scope and drive the tangible deliverables of a long-term Business Sales Academy concept which will give the Business sales teams in every channel and segment the skills, knowledge and capabilities required to sell more and further their sales career within Three UK 
  • Identify and source the resources, content and suppliers to create and deliver a phased programme of activities which drive improved sales performance
  • Make the programme sustainable by ensuring day-to-day sales behaviours change, and investments and interventions become embedded in ways of working
  • Establish a coaching capability and mindset within the sales leadership community, alongside the framework for proactive sales observation and coaching interventions
  • Process Mapping and Gap Analysis of as-is ways of selling across Retail, Telesales, Online and field-based sales channels, identifying and curating opportunities to enhance the effectiveness of sales colleagues and the performance of the sales channels
  • Define a career pathway and competency matrix which gives sales colleagues a clear line of sight to their next sales career step within Three UK, and the competencies to achieve it
  • Maintain a strong relationship with Sales Enablement colleagues to understand the art of the possible with regard to sales solutions, automation and digitisation, where journeys can be optimised and where behaviour or capability improvements are required
  • Evolve and mature our operational ways of working over term, from manual intervention and swivel chair exercises through to full industrialisation
  • Work closely with Propositions, Marketing and Service/Care to ensure that 3 UK’s products and services are delivering against a brilliant sales experience and are built to be sold efficiently

  • Track record of designing and delivering sales performance change In a B2B environment
  • Experience with enterprise-level business process re-engineering and lead to cash transformation, B2B go-to-market and change management
  • Initiation and in-life management of customer-focused sales practices in a B2B telco environment, including field, retail and contact centre.
  • Proven, practical knowledge of major sales methodologies
  • Recognised coaching qualification or appropriate experience
  • Proven commercial acumen, negotiation and influencing skills
  • Recognised coaching qualification or appropriate experience
  • Proven, practical knowledge of major sales methodologies

Apply
TTC Logo

Three are a proud signatory of the Tech Talent Charter (TTC), working across industries to drive greater inclusion and diversity in technology roles.

Can’t find the job you’re looking for?