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Job ID Location Work Location
2200U6 Reading Dual Location - Home & Reading Office
Job Type Contract Type Hours Per Week
Professional Full-time 37.5
Shift Pattern Closing Date
Standard N/A

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

Three runs multiple deliveries and will consists of projects and programmes to support the growth and efficiency of the business and to deliver the targets against our company plan.
The role of the IT Delivery Manager is to set up and manage the delivery of outcomes for the Three business through the provision of end-to-end projects. You will ensure that the benefits and outcomes are defined and delivered whilst effectively controlling scope, dependencies, risks and issues. You will take ownership of the initiatives and drive them from concept to closure to time, cost and quality measures.

• The requirements of the role and deliverables will vary subject to the delivery and partner engagement / delivery model that will be required. You will act as the point of contact to engage and support business, technical and external stakeholders.
• You will identify, build, lead and manage cross-functional project teams, including 3rd party engagement and management, to achieve the desired project outcomes.
• Ensure effective management of any cross functional/programme dependencies.
• Where applicable, you will work with the Programme Manager to ensure project output is aligned to overall programme direction.
• You will be accountable for the delivery of outcomes, taking ownership of the project and proactively driving throughout the delivery lifecycle from initiation through to closure.
• Reporting of the progress of each project based on transparent KPIs, the current RAG status, and back to Green plan if required.
• Ensure proactive and effective communication to cross functional team, business owners & key stakeholders.
• Ensure roles and responsibilities of the project team are defined and communicated to project team and key stakeholders.
• Drive and manage effective and timely decision-making based on achievement of desired project outcomes.
• Ensure delivery criteria is met in line with the delivery framework and governance is adhered to.
• Manage Risks, Actions, Issues and Dependencies (RAID) in a timely manner and manage stakeholder and programme management expectations for projects. Manage escalations as required.
• Drive a culture of continuous improvement, capturing and implementing learnings and improvements from previous deliveries.

• The requirements of the role and deliverables will vary subject to the delivery and partner engagement / delivery model that will be required. You will act as the point of contact to engage and support business, technical and external stakeholders.
• You will identify, build, lead and manage cross-functional project teams, including 3rd party engagement and management, to achieve the desired project outcomes.
• Ensure effective management of any cross functional/programme dependencies.
• Where applicable, you will work with the Programme Manager to ensure project output is aligned to overall programme direction.
• You will be accountable for the delivery of outcomes, taking ownership of the project and proactively driving throughout the delivery lifecycle from initiation through to closure.
• Reporting of the progress of each project based on transparent KPIs, the current RAG status, and back to Green plan if required.
• Ensure proactive and effective communication to cross functional team, business owners & key stakeholders.
• Ensure roles and responsibilities of the project team are defined and communicated to project team and key stakeholders.
• Drive and manage effective and timely decision-making based on achievement of desired project outcomes.
• Ensure delivery criteria is met in line with the delivery framework and governance is adhered to.
• Manage Risks, Actions, Issues and Dependencies (RAID) in a timely manner and manage stakeholder and programme management expectations for projects. Manage escalations as required.
• Drive a culture of continuous improvement, capturing and implementing learnings and improvements from previous deliveries.

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Three are a proud signatory of the Tech Talent Charter (TTC), working across industries to drive greater inclusion and diversity in technology roles.

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