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Job ID Location Work Location
2101AH Reading Dual Location - Home & Reading Office
Job Type Contract Type Hours Per Week
Professional Full-time 37.5
Shift Pattern Closing Date
standard working week N/A

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

Where possible we’re committed to flexible working and supporting our employees to have the right work life balance. Do however note, if you choose to apply for a different work location you will not have any eligibility for relocation support or travel allowances.

  • As Solution Architect you be accountable for the creation and maintenance of Service Designs for our end to end technical services, to meet business and operational requirement, in line with the Service Roadmap. Working closely with the Service Owners, business stakeholders, Strategy, Delivery and Operational partners you`ll ensure all requirements are captured and understood, and these are translated into service designs that enable our delivery and operational partner to bring the services to life for our customers.
  • The role will focus on leading the design of technical services or complex multi environment projects and supporting these throughout the delivery lifecycle. The role is critical in ensuring that the service designs deliver the business outcomes and align with the architectural standards from Strategy. You take end to end ownership for the definition of the technical solutions, providing the overarching documentation to lead the engagement with our delivery partners, to deliver the business outcomes.
  • You bring an Innovative mindset, and be able to work across all technology areas.

  • Defining and maintaining the architecture, domain roadmap to underpin technology and business strategy and outcomes
  • Elicitation, validation, and documentation of the refined functional and non-functional requirements from Business Stakeholders.
  • Development and documentation of flexible, scalable, cost effective and reliable end-to-end technical service designs, solution architecture, solving end-to-end design challenges that have significant interaction between multiple systems or domains.
  • Acting as a contact point for resolution of requirement and design issues, driving the design decision-making process by articulating options and implications, ensuring the design is appropriate, flexible and robust.
  • Work alongside cross-functional delivery teams including partners and vendors to support delivery throughout the delivery lifecycle and ensure solutions are delivered into production on time and meet the operational acceptance criteria.

Essential criteria

  • Experience in defining and governing the architecture, domain roadmap to underpin technology and business strategy and outcomes.
  • In depth understanding of OSS architecture, solution design and delivery.
  • Experience of working on complex projects across multiple domains as a technical lead with responsibility for the end to end design
  • Experience of requirements gathering of creating solution or service designs in an IT or network area.
  • Strong analysis skills both business and technical.
  • Experience of estimating effort and duration of delivering Service Designs.
  • The ability and adaptability to identify and describe complex technical solutions and challenges to technical and non-technical stakeholders in terms suitable for the target audience.
Desirable criteria
  • TOGAF and/or TMF (TAM, SID or eTOM) certification or practical experience
  • Knowledge of ITIL or similar frameworks for delivery into Operational environments.
  • Excellent stakeholder and relationship management

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Three are a proud signatory of the Tech Talent Charter (TTC), working across industries to drive greater inclusion and diversity in technology roles.

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