Diversity Inclusion and Belonging at Three

Our holistic approach to Inclusion and Belonging ensures we encourage diversity in our workforce by offering employee propositions, wellbeing support, and ways of working that offer our people choices, tools, and opportunities that enable them to thrive. 

As a business, we understand that a diversity of perspectives allows us to better reflect our customer base. This leads to better decision making, which drives business growth through innovation and creativity.

We've raised the bar by establishing ambitious leadership targets to hold ourselves accountable and to build a thriving, diverse, and inclusive workplace committed to progress and change.

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By 2030, we’re determined to increase the number of people who identify as female, non-binary, and gender fluid in leadership roles from 32% to 50%.

Working closely with our Women at Three network, we’re taking action to address gender inequalities in the workplace. This ranges from inclusive policies such as flexible working to providing menopause support, family leave, and development opportunities. It’s part of why we were listed in The Times Top 50 employers for gender equality in 2023.

We’ve worked closely with Ofcom and other telecommunication companies to form a Gender Equality pledge. Why? Because we believe it’s the right thing to tackle imbalances in the industry.  We also have a dedicated STEM programme to support our local communities.

Our 2023 Gender and Ethnicity Pay Gap Report has been released. You can read and download the published report in full here


We’re proud to be a Disability Confident Committed employer and are taking tangible steps to enhance our processes for attracting, recruiting, and developing individuals with disabilities or accessibility needs.

This involves close collaboration with our Accessibility at Three employee network, listening and learning from those with lived experiences, and reflecting on our past practices to ensure accessibility is a priority in our ways of working.

As part of our journey, we have rolled out Sign Language modules and offered neurodiversity awareness sessions for employees who would like to learn more.

image of a lady using sign-language
image of people at a black history month event


We celebrate and raise awareness of our cultural heritages at Three and we’re crystal clear on the steps we need to take to further racial equality within the workplace. That’s why we’ve set leadership ethnicity targets to achieve by 2030. These are:

• 20% of people from ethnically diverse heritages in leadership positions
• 5% of whom will be black (inc. all black heritage)

We have voluntarily shared our ethnicity pay gap since 2022 and are actively supporting our employee-led Ethnic and Cultural Diversity Network in educating our teams further. We’re also signatories of the Race at Work charter with our partners at Business in the Community, helping us raise the bar across the industry.

Diversity At Three

We have also changed our policy to achieve equity in hiring, pay and progression. Managers and hiring managers receive training to prevent unconscious bias, and we have a company-wide ‘zero tolerance’ policy on discrimination of any kind. 

Want to know more? Visit our social inclusion page

Visit our social inclusion page

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What we do?

We are a business built on people. We work hard to look after our customers and each other. This means fostering a diverse and inclusive culture, as well as providing you with a competitive package of pay and benefits that reward you for your hard work, while supporting your health and wellbeing.

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