Retail Lead Store Manager (Cambridge and surrounding areas)

Salary: Negotiable based on experience + an on-target bonus of 25%, paid out monthly based on your store's performance.

Hours: 37.5 hours across 5 days per week, including weekends on a rotation basis.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

We pride ourselves on being more than just a store; we have the right team to be at our best, and our Lead Store Managers are at the forefront of driving commercial success and ensuring exceptional customer experiences from their team within the store.

• Builds a high performing team by ensuring that the team is focused, motivated and inspired to achieve team objectives. Specifically, creates a positive team culture; for example, ensuring others follow the expected ways of working. 
• Builds own capabilities and develops the capabilities of direct reports by working within existing development framework; provides specialized training or coaching in area of expertise to others throughout the organization. 
• Analyses key themes using data from a wide range of sources and develops and/or delivers a plan for a specific area of responsibility. 
• Focuses the organization on discovering and meeting the customer’s needs. Specifically, corrects problems; for example, ensuring that customers' issues are corrected promptly and efficiently. 
• Engages with others, getting buy-in to deliver results and skilfully influencing to build support. Specifically, uses direct influence; for example, using rational, well thought through arguments. 
• Focuses on assessing, measuring and improving performance. Shows drive and determination to meet short and long-term goals. Specifically, takes accountability; for example, tracking his/her own performance against standards or measures 

• Organising, motivating and supporting a large team
• Experience supporting others with sales targets and KPIs
• Experience with managing a team of managers and focusing on development
• Creating a culture of coaching / training within the team, and carrying out this training

To lead and inspire a team of Store Managers in the area, ensuring they understand their role in bringing to life the delivery of Three company strategy at store level.

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

With that in mind, if you do not ‘tick every box’ in the job advert above, there are likely other valuable attributes and skills you have that would make you a great addition for the team. So, if you feel this role is for you, then please apply! We are committed to equality in employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status or civil status and we want our teams to reflect this!

We are a Disability Confident Committed Employer. Need any reasonable adjustments? Let us know when you apply so we can support you throughout the interview process.

We’re excited to receive your application to join Team Three!