Account Manager 9 month FTC

VodafoneThree - Account Manager

Location: 450 Longwater Avenue, Reading + *Hybrid
Salary: Excellent basic salary plus bonus and Three benefits
Working Hours: {e.g. Full time 37.5 hours per week – Monday to Friday – core hours between 10.00am and 4.00pm}
Duration: 9 months FTC

*Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

The ultimate purpose of the role, achieved by using your expert knowledge, skills, ability and personality. To achieve this, be pro-active at all times: bring energy, share ideas and help make this a team that talented people want to be a part of.

This role is about much more than simply keeping projects on time and on budget. You will be a highly organised problem solver with the ability to work without supervision and the person to whom the team gravitates for clarity on timings, ways of working and the requirements of the brief. You will have the gravitas and sensitivity to be able to have difficult conversations with senior individuals, as well as the ability to enforce and expect accountability from your team.

What you’ll do

•  Plan projects in advance, working closely with the creative director and resource manager to assign responsibilities, plot key milestones and identify risks & dependencies. Advise on those risks & managing them proactively by working up & presenting options. Ensure learnings from previous projects are applied.
• Track your timing plans tenaciously and keep them updated as things change, ensuring that the project team are fully updated, where required. Insist on disciplined delivery. Be reactive and nimble in the application of processes, with the ability to spot the need for flexibility and pivot where necessary. Be constantly alert to potential challenges and obstacles and solve them in advance before they become problems. Work with the creative director and the creative production manager to support projects once they go into production, in particular by managing feedback rigorously but sensitively. Demonstrate throughout a passion for the creative work and for embracing new & diverse ways of working.
• Maintain an in-depth knowledge of how we’re tracking against time and money. Monitor/manage the budget so that it is commensurate with the objectives & opportunity. Bring awareness at all times of what’s in and out of scope and flag any potential over-burn before it occurs. Strive to increase efficiency, through smarter ways of working.
• You will be able maintain quality whilst helping the team to deliver to short deadlines and fast turn-round times.  You will build strong collaborative relationships with the rest of the IHA team maintaining the focus on creative excellence and work that works well. You’ll also develop positive relationships with marketing and other roles that brief the IHA, helping them to help the IHA generate quality work.
• Based on your clear understanding of all the brands in the stable and the creative ambition of the IHA, you will support agreed ways of working across the team so that each member of the team is able to work efficiently and effectively. You’ll make good use of internal systems, tools and processes which enable the team to excel and you’ll ensure all your time is recorded in REBUS. Finally, you’ll demonstrate behaviours that encourage respect across all functions of the IHA and show due regard for timelines, budgets and other constraints inherent in the brief.

Proven track record managing multi-channel creative campaigns.

• Brilliant commercial tracking.
• Experience in driving forward big ideas and working with stakeholders, creative people and producers in implementing them.
• An in-depth knowledge of the creative and design process as well as an interest and understanding of the production process.
• Ability to take and interpret creative briefs
• Can read and translate media schedules in order to know how to service the creative process

Worried that you don’t meet all the desired criteria exactly?

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description or you require a more flexible working pattern, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid ‘personal’ days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid ‘personal’ days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

 #VodafoneThree