Multi-Channel Fulfilment Associate

Company Description

Location: Reading + *Hybrid 

Salary: Excellent basic salary plus bonus and benefits 

Working Hours: Full time 37.5 hours per week – Monday to Friday 

Duration: 6 Month Fixed Term Contract

Who We Are 

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. 

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. 

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.  

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. 

Why VodafoneThree 

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. 

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. 

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. 

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. 

*Hybrid 

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.  

This role in our Three brand Supply Chain team is responsible for managing the availability and optimisation of stock across our Retail estate. Working closely with Supply Chain Planners and other stakeholders across the Consumer function, you'll plan and deliver replenishment of stock to the retail estate to support the channel's growth ambitions and maintain a high level of availability. 

Working with the retail channel directly, you'll also be the face of Supply Chain for Retail, supporting the teams with stock queries ranging from additional stock requests, support with deliveries and recalls and other general stock enquiries. 

• Run and manage the Retail estate replenishment process optimising store inventory to attain 100% availability target across the channel.  
• Work with our logistics and consignment partners to co-ordinate the timely delivery of stock to the channel.  
• Manage stock enquiries from your colleagues in the channel working with stores directly to close tickets on a first time resolution.  
• Support commercial functions with insight to support ranging and deranging decisions across the estate portfolio. 
• Produce and communicate regular reporting highlighting opportunities, gaps and risks and work cross functionally to deliver resolutions.  
• Operate a continuous improvement mindset, you'll deliver enhancements across the team to enrich Retail stock management experience. 

• Strong stakeholder management and communication skills. 
• High attention to detail and ability to self-prioritise and time manage effectively. 
• Intermediate to advanced Excel skills. 

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

 #VodafoneThree