Retail Lead Store Manager - Warrington and surrounding areas
- Retail Lead Store Manager
- Full-time
- 37.5
- Three UK
- Warrington
This vacancy has now expired. Please see similar roles below...
Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer.
Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data traffic in the country (Enders Analysis). Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generation of mobile technology.
As the Area Manager’s number two, you’ll support them in leading and inspiring other store managers in the area, ensuring they understand their role in bringing to life the company strategy at store level. You will ensure that your store is a great place to visit and work, while receiving the kind of development that will set you up for an Area role too.
We need you to be able to lead and inspire a team of Store Managers, ensuring they understand their role whilst bringing to life the delivery of Three company strategy at store level. In addition, you will be with familiar with sales techniques, team-building and meeting targets.
- Builds a high performing team by ensuring that the team is focused, motivated and inspired to achieve team objectives. Specifically, creates a positive team culture; for example, ensuring others follow the expected ways of working.
- Builds own capabilities and develops the capabilities of direct reports by working within existing development framework; provides specialized training or coaching in area of expertise to others throughout the organization.
- Analyses key themes using data from a wide range of sources and develops and/or delivers a plan for a specific area of responsibility.
- Focuses the organization on discovering and meeting the customer’s needs. Specifically, corrects problems; for example, ensuring that customers' issues are corrected promptly and efficiently.
- Engages with others, getting buy-in to deliver results and skilfully influencing to build support. Specifically, uses direct influence; for example, using rational, well thought through arguments.
- Focuses on assessing, measuring and improving performance. Shows drive and determination to meet short and long-term goals. Specifically, takes accountability; for example, tracking his/her own performance against standards or measures
- Organising, motivating and supporting a large team
- Experience supporting others with sales targets and KPIs
- Experience with managing a team of managers and focusing on development
- Creating a culture of coaching / training within the team, and carrying out this training
We can offer you this...
- A brand-new smartphone on an unlimited data plan from Three
- Competitive salary + additional 25% on-track earnings paid monthly
- 28 days leave + 3 personal days
- Headspace subscription, family access to a digital GP
- Employee discounts scheme, including deals for friends and family
- Training courses and career development
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
The benefits
Life Assurance
Wellbeing & learning and development initiatives
Three celebrates - monthly&annual awards
Uber credits to use on travel or Uber Eats
Brand new smartphone & unlimited data plan
Discounts across 1000s of retailers, activities, gyms and health clubs
25% on-target bonus
Company Pension Scheme
Up to 31 days annual leave plus 2 bank holidays and 3 personal days
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As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your
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