Senior Commissions Manager

VodafoneThree: Senior Commissions Manager 
Location: Newbury or Glasgow - *Hybrid
Salary: Excellent basic salary plus bonus and Three benefits
Working Hours: Full time 37.5 hours per week 
Duration: 12 months 
 

*Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

This is an exciting time to join and lead the Commissions team at Three. Reporting into the Head of Operational Assurance, this role will manage and lead the Commissions team, ensuring that Commissions payments are made on-time, accurately, and that Commissions processes are clear, documented and regularly challenged. 

Following delivery of a new IT transformation, this role will lead on continued improvements in the commissions system, implementing efficiencies and working with technical teams to ensure the system is fit for purpose and adapting to meet new demand. 

The successful candidate will drive change within the team, ensuring that Three is driving the maximum value from our Commissions systems and partners.  

The role has a dual focus- inwardly, managing and motivating an excellent operational team; outwardly, managing stakeholders across multiple functions and driving awareness of the central role that Commissions play in Three’s business. 

Responsibilities:

• People Management - Being a dedicated people manager, managing our people to deliver on their goals. Developing the team, both in their current role and looking forward to the future of their careers. Being able to look around the team and define the skills needed to deliver on all Commissions workstreams. 
• Understanding Processes - Developing confidence that all team processes are documented, updated and understood. Making those processes function successfully, now, through Transformation and in to the future. The successful manager should understand all processes, be able to continually challenge and improve those processes, and importantly be able to explain those processes and the value added around the business. 
• Explaining Performance - Reviewing the team’s function and redesigning KPIs based on the true value-add of the team. Developing those KPIs from a verified set of data into simple, instructive indicators of performance that create clear actions for the team and the wider business. 
• Growing the Function - Assessing the current focus areas of the team, and discovering new Commissions processes where the team can add further value. Being able to describe all elements of Commissions processes around the wider business.

• Proven successes in people management and performance improvement. 
• In-depth knowledge of the Telecommunications industry, knowledge of Commissions is particular an advantage.
• Strong SQL skills.
• Proven ability to develop stakeholder relationships and to positively influence change. 
• An ability to quickly review data, identify issues and opportunities, and quickly move to action. 

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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