Senior Manager – Credit Management Reporting

• Reporting to the Head of Credit & Collections, this role is accountable for monthly & quarterly budget forecasting process along with daily & weekly reporting to ensure that there is a single version of the truth to drive continuous oversight & improvement.
• You will ensure that there is timely & accurate reporting covering all required KPIs, to enable the other areas within the team to function optimally.  
• You will be responsible for designing/building/maintaining/optimising data models & insight, including Budget.
• You will stay abreast of industry and economic insight to ensure that our forecasts and future-proofed.

• Own the delivery of reporting, analysis and insight for Finance Operations performance.  Identify trends and articulate opportunities for improvements with process and technical changes through challenging, influencing and negotiating with key stakeholders.
• In collaboration with stakeholders, design working practices, processes and introduce automation to deliver operational efficiencies and deliver revenue benefits both through revenue generation and protection – leading on changes within Finance Operations control
• Turn information requests into insightful reporting that drives decision making by modelling and analysing large, complex data sets
• Use insight to tell the Finance Ops story
• Ensure that stakeholders are up to date and clear on current and historic Finance Ops performance, providing regular updates linked to Department and Company objectives.
• Ensure thorough understanding of key department KPI’s, be fully conversant in the mechanics and work with key stakeholders to maintain relevance and challenge the numbers
• Support other analysts within the function to ensure the BAU delivery of operational reporting and support it’s continual evolvement with efficiencies and improvements delivered
• Maintain relationships with key data stakeholders across the business to ensure data consistency and one version of the truth
• Develop new dashboards, reports and reporting mechanisms to report on key performance indicators and provide detailed trend analysis and recommendations to a broad range of stakeholders
• Identifying root causes of trends and seeking to consistently improve quality of output, identifying anomalies and data accuracy issues and developing solutions to improve overall reporting
• Understand the Finance Operations budget and forecasting models and work with senior stakeholders to develop and make enhancements
• Build and drive a culture of continuous improvement through the Finance Ops Analyst family
• Adherence with regulatory and compliance in all aspects of data handling, management and storage
• Be the technical lead within Finance Ops on the development of new systems and tools in respect of analysing and reporting data
• Ability to consume, visualise and story tell data effectively - build innovative dashboards and visualisations to show trends and insights using BI Tools
• Manage large amounts of structured and unstructured data
• Develop solutions, make decisions and implement actions for routine problems
• Presenting at ELT and Director levels
• Embrace new tools and technologies including machine learning to fully utilise the opportunities to deliver change for business benefit

• Proven Experience with databases, analytical and visualisation software and tools e.g.  SQL, SAS, Excel, PowerBI, Alteryx
• Creative, driven and passionate about data with capability to work both with autonomy and in partnership with colleagues to find solutions to complex problems.
• Demonstration of strong strategic thinking skills and ability to analyse complex issues, be bold in decision making and to design and implement practical solutions to address them
• Engaging communicator with excellent storytelling skills, able to convert data to insight sharing what this could mean with senior stakeholders across the business & holds experience in driving transformation and continual improvement in an operations environment.
• Skilled in effective data visualisation, constantly working to improve the use of visualisations to supplement and enhance analytical outputs.
• Strong leadership and stakeholder management capabilities. Confident with strong collaboration skills across all levels of the organisation.

What you'll receive in return…

• Competitive annual salary, car cash allowance, a performance based annual bonus & an additional 'flexible allowance' to spend on additional benefits, topping up your pension, or to be added to your salary.
• Hybrid working between your home (2-3 days a week) and our brand new Reading HQ office at Green Park (2-3 days a week)
• 28 days annual leave + 8 bank holidays + 3 personal days annually, which increases with length of service
• Private Medical Insurance, Life Assurance and Income Protection
• Free mobile phone package & unlimited sim-card
• Free on-site car parking
• .... Plus lots more including wellbeing and learning & development benefits!

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

At Three we have a hybrid working arrangement in place as standard for office based employees, where employees work from a mix of office based location and working from their home in the UK to carry on their role.

Excluding retail, core hours at Three are between 10:00 and 16:00, with operating hours between 08:00 & 18:30. This allows employees to have a start time between 08:00 and 10:00 and finish time between 16:00 and 18:30.