People Services Administrator (Fixed Term)

Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer.

Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data traffic in the country (Enders Analysis). Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generation of mobile technology.

What you’ll get up to in the role.

·       Transactional administration support.

·       Provide basic people policies and process advice, for example new starters and right to work.

·       Subject Matter expert on key employee life cycle processes: starters, movers, recognition schemes.

·       Supporting team KPIs, providing first contact resolution where possible and maintaining SLA on volume transactions.

·       Encourage self-service around the various policies, processes and people systems.

·       Continuous process reviews, applying insights to make recommendations for new ideas and ways of working.

·       Up-skilling self and others in line with business and legislative changes. 

·       Input data accurately and promptly across numerous people systems ensuring compliance with data protection.

·       Champion company brand values and culture. 

·       Project support as required, responding quickly and effectively to requests from others.

What we are looking for.

·       Strong administration and organisation skills with high attention to detail and basic reporting skills.

·       Ability to communicate at various levels across the organization providing a great customer service.

·       Strong team working skills focusing on sharing best practice and supporting colleagues. 

·       Drive and self-motivation.

Nice to Have.

·       Experience of working in an HR environment

·       Significant previous administration experience

·       Experience of using Oracle HCM or similar HR systems

What you'll receive in return…

·       Competitive annual salary, a performance based annual bonus & an additional 'flexible allowance' to spend on additional benefits, topping up your pension, or to be added to your salary.

·       Hybrid working between your home (2-3 days a week) and our Glasgow Office (2-3 days a week)

·       28 days annual leave + 8 bank holidays + 3 personal days annually, which increases with length of service

·       Private Medical Insurance, Life Assurance and Income Protection

·       Free mobile phone package & unlimited sim-card

·       .... Plus lots more including wellbeing and learning & development benefits!

Salary range for this role start's at £23,400 as a full time salary, and exact salary will differ by job, experience and part time hours agreed.

People Services sits within our People Services, Employee Relations and Policy Team, supporting circa 4500 employees throughout their end-to-end lifecycle, as well as the delivery of all people initiatives across our business.

As a People Services Administrator you’ll oversee and execute our volume administration processes and work to refine and development processes with the employee experience in mind.

Accountable for delivering admin support services across all key employee life cycle process activity including starters, movers, leavers, references, purchase orders, HR system maintenance, and recognition schemes to name a few. You’ll support all areas of our business ensuring seamless processes are delivered that enable our people to be at their best.

This is an excellent opportunity if you’re looking to expand your current HR administration or general administration experience in a fast paced, multi skilled HR environment.

Please note this is a 7 month fixed term position on a part time basis. We can accommodate 22.5 to 30 hours per week.

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

With that in mind, if you do not ‘tick every box’ in the job advert above, there are likely other valuable attributes and skills you have that would make you a great addition for the team. So, if you feel this role is for you, then please apply! We are committed to equality in employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status or civil status and we want our teams to reflect this!

We are a Disability Confident Committed Employer. Need any reasonable adjustments? Let us know when you apply so we can support you throughout the interview process.

At Three we have a hybrid working arrangement in place as standard for office based employees, where employees work from a mix of office based location and working from their home in the UK to carry on their role.

Excluding retail, our core hours at Three are between 10:00 and 16:00, with operating hours between 08:00 & 18:30. This allows employees to have a start time between 08:00 and 10:00 and finish time between 16:00 and 18:30.